Class information for:
Level 1: SERVICE DOMINANT LOGIC//VALUE CO CREATION//SERVICE INNOVATION

Basic class information
Class id #P Avg. number of
references		 Database coverage
of references
4297 1810 56.3 45%


Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
1 4 ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL 3876184
17 3       BUSINESS//BUSINESS, FINANCE//MANAGEMENT 121089
17 2             BUSINESS//MANAGEMENT//STRATEGIC MANAGEMENT JOURNAL 37259
4297 1                   SERVICE DOMINANT LOGIC//VALUE CO CREATION//SERVICE INNOVATION 1810

Terms with highest relevance score


rank Term termType Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 SERVICE DOMINANT LOGIC authKW 1716069 8% 71% 143
2 VALUE CO CREATION authKW 1103510 6% 61% 107
3 SERVICE INNOVATION authKW 1082283 7% 54% 118
4 JOURNAL OF SERVICE MANAGEMENT journal 875469 6% 46% 113
5 SERVITIZATION authKW 774885 3% 75% 61
6 NEW SERVICE DEVELOPMENT authKW 412352 2% 66% 37
7 RESOURCE INTEGRATION authKW 392561 2% 73% 32
8 CTF SERV address 348012 2% 74% 28
9 SERVICE SYSTEMS authKW 275577 3% 34% 48
10 CUSTOMER PARTICIPATION authKW 271075 2% 54% 30

Web of Science journal categories


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with term
in class
1 Management 130124 58% 1% 1052
2 Business 115570 46% 1% 840
3 Engineering, Industrial 3119 7% 0% 134
4 Operations Research & Management Science 2135 8% 0% 148
5 Engineering, Manufacturing 1165 5% 0% 84
6 Hospitality, Leisure, Sport & Tourism 1059 2% 0% 41
7 Planning & Development 620 3% 0% 48
8 Information Science & Library Science 104 1% 0% 26
9 Economics 97 4% 0% 64
10 Psychology, Applied 96 1% 0% 25

Address terms


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 CTF SERV 348012 2% 74% 28
2 CERS RELATIONSHIP MKT SERV MANAGEMENT 218780 1% 62% 21
3 CTF 126500 1% 50% 15
4 SERV LEADERSHIP 122418 1% 48% 15
5 INNOVAT UTIL SECT CIRUS 101212 0% 100% 6
6 MKT 75383 11% 2% 198
7 ECON COMMUN IT 67474 0% 100% 4
8 MCGUIRE ENTREPRENEURSHIP 63575 0% 54% 7
9 SERV SCI TORY 50606 0% 100% 3
10 CAMBRIDGE SERV ALLIANCE 42167 0% 50% 5

Journals


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 JOURNAL OF SERVICE MANAGEMENT 875469 6% 46% 113
2 JOURNAL OF SERVICE RESEARCH 247081 4% 21% 71
3 SERVICE INDUSTRIES JOURNAL 202089 7% 9% 134
4 SERVICE SCIENCE 137352 1% 31% 26
5 INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT 134907 3% 15% 53
6 MANAGING SERVICE QUALITY 105351 2% 18% 34
7 INDUSTRIAL MARKETING MANAGEMENT 89410 6% 5% 112
8 JOURNAL OF SERVICE THEORY AND PRACTICE 83272 1% 25% 20
9 MARKETING THEORY 79182 2% 15% 32
10 SERVICE BUSINESS 76915 2% 13% 36

Author Key Words


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class		 LCSH search Wikipedia search
1 SERVICE DOMINANT LOGIC 1716069 8% 71% 143 Search SERVICE+DOMINANT+LOGIC Search SERVICE+DOMINANT+LOGIC
2 VALUE CO CREATION 1103510 6% 61% 107 Search VALUE+CO+CREATION Search VALUE+CO+CREATION
3 SERVICE INNOVATION 1082283 7% 54% 118 Search SERVICE+INNOVATION Search SERVICE+INNOVATION
4 SERVITIZATION 774885 3% 75% 61 Search SERVITIZATION Search SERVITIZATION
5 NEW SERVICE DEVELOPMENT 412352 2% 66% 37 Search NEW+SERVICE+DEVELOPMENT Search NEW+SERVICE+DEVELOPMENT
6 RESOURCE INTEGRATION 392561 2% 73% 32 Search RESOURCE+INTEGRATION Search RESOURCE+INTEGRATION
7 SERVICE SYSTEMS 275577 3% 34% 48 Search SERVICE+SYSTEMS Search SERVICE+SYSTEMS
8 CUSTOMER PARTICIPATION 271075 2% 54% 30 Search CUSTOMER+PARTICIPATION Search CUSTOMER+PARTICIPATION
9 SERVICE SCIENCE 257155 2% 42% 36 Search SERVICE+SCIENCE Search SERVICE+SCIENCE
10 CO CREATION 255194 3% 24% 62 Search CO+CREATION Search CO+CREATION

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.


Rank Reference # ref.
in cl.		 Shr. of ref. in
cl.		 Citations
1 KINDSTROM, D , KOWALKOWSKI, C , (2014) SERVICE INNOVATION IN PRODUCT-CENTRIC FIRMS: A MULTIDIMENSIONAL BUSINESS MODEL PERSPECTIVE.JOURNAL OF BUSINESS & INDUSTRIAL MARKETING. VOL. 29. ISSUE 2. P. 96 -111 73 67% 15
2 CARLBORG, P , KINDSTROM, D , KOWALKOWSKI, C , (2014) THE EVOLUTION OF SERVICE INNOVATION RESEARCH: A CRITICAL REVIEW AND SYNTHESIS.SERVICE INDUSTRIES JOURNAL. VOL. 34. ISSUE 5. P. 373 -398 57 75% 27
3 KOWALKOWSKI, C , WINDAHL, C , KINDSTROM, D , GEBAUER, H , (2015) WHAT SERVICE TRANSITION? RETHINKING ESTABLISHED ASSUMPTIONS ABOUT MANUFACTURERS' SERVICE-LED GROWTH STRATEGIES.INDUSTRIAL MARKETING MANAGEMENT. VOL. 45. ISSUE . P. 59 -69 41 85% 14
4 KWAK, K , KIM, W , (2016) EFFECT OF SERVICE INTEGRATION STRATEGY ON INDUSTRIAL FIRM PERFORMANCE.JOURNAL OF SERVICE MANAGEMENT. VOL. 27. ISSUE 3. P. 391 -430 52 76% 0
5 JONAS, JM , ROTH, A , MOSLEIN, KM , (2016) STAKEHOLDER INTEGRATION FOR SERVICE INNOVATION IN GERMAN MEDIUM-SIZED ENTERPRISES.SERVICE SCIENCE. VOL. 8. ISSUE 3. P. 320 -332 39 83% 1
6 BENEDETTINI, O , NEELY, A , SWINK, M , (2015) WHY DO SERVITIZED FIRMS FAIL? A RISK-BASED EXPLANATION.INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT. VOL. 35. ISSUE 6. P. 946 -979 44 71% 6
7 SKALEN, P , GUMMERUS, J , VON KOSKULL, C , MAGNUSSON, PR , (2015) EXPLORING VALUE PROPOSITIONS AND SERVICE INNOVATION: A SERVICE-DOMINANT LOGIC STUDY.JOURNAL OF THE ACADEMY OF MARKETING SCIENCE. VOL. 43. ISSUE 2. P. 137 -158 37 80% 9
8 PLE, L , (2016) STUDYING CUSTOMERS' RESOURCE INTEGRATION BY SERVICE EMPLOYEES IN INTERACTIONAL VALUE CO-CREATION.JOURNAL OF SERVICES MARKETING. VOL. 30. ISSUE 2. P. 152 -164 39 75% 2
9 VARGO, SL , LUSCH, RF , (2016) INSTITUTIONS AND AXIOMS: AN EXTENSION AND UPDATE OF SERVICE-DOMINANT LOGIC.JOURNAL OF THE ACADEMY OF MARKETING SCIENCE. VOL. 44. ISSUE 1. P. 5 -23 27 46% 35
10 FINNE, M , BRAX, S , HOLMSTROM, J , (2013) REVERSED SERVITIZATION PATHS: A CASE ANALYSIS OF TWO MANUFACTURERS.SERVICE BUSINESS. VOL. 7. ISSUE 4. P. 513-537 40 80% 5

Classes with closest relation at Level 1


Rank Class id link
1 13528 PRODUCT SERVICE SYSTEMS//ECODESIGN//ECO DESIGN
2 427 CUSTOMER SATISFACTION//SERVICE QUALITY//SERVICE FAILURE
3 9392 OPEN INNOVATION//USER INNOVATION//LEAD USERS
4 26441 INTERNATIONAL ENTREPRENEURSHIP AND MANAGEMENT JOURNAL//MANAGEMENT DECISION//SMALL SERVICES
5 2118 INDUSTRIAL MARKETING MANAGEMENT//JOURNAL OF BUSINESS & INDUSTRIAL MARKETING//RELATIONSHIP MARKETING
6 7720 MARKET ORIENTATION//MARKETING CAPABILITIES//BUSINESS
7 31460 PRICING CAPABILITIES//PRODUCT ELIMINATION//VALUE BASED PRICING
8 15553 BUSINESS MODEL//BUSINESS MODEL INNOVATION//BUSINESS ECOSYSTEM
9 26590 CO PRODUCTION//CITIZEN MOTIVATION//PUBLIC SERVICE DOMINANT LOGIC
10 35376 RANGE EXTENSIONS//NORMAN WELLS PIPELINE//PROGRAM ENVIRONM HLTH

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