Reporting building faults
AlbaNova building maintenance is handled by Akademiska Hus, but any building related error reports should be made to help@albanova.se. That makes sure that the problem in question reaches the right person so it may be resolved as fast as possible. You can also call the AlbaNova reception at 08-790 9833.
Outside of business hours 08.00-16.30 big faults that need immediate attention should be reported to Akademiska Hus directly, phone 010-557 24 00. For details see: https://www.akademiskahus.se/om-oss/kontakta-oss/akuta-fel/ (only available in Swedish).
Examples of faults
- ventilation faults
- blocked drains
- snow clearance, sanding
- lawn care, patios and other outdoor areas
- lifts/elevators not working
- leaks
- heating, cooling, ventilation, water, drains
- windows that can’t be closed
- doors that are usually locked, or door problems
- faulty light switches/power outlets
- faults with gas and compressed air plants
- inspections
- recycling centre
- faults in fuse boxes (outlets not working)