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Contact KTH Accomodation

We hope our website information can answer all your questions, but if you have other questions, the quickest way to get answers is by emailing us. If you are staying with us and there is a problem with your accommodation, make sure to complete a fault report so that you can get assistance.

General questions

If you have any additional questions about the accommodation service that you cannot find an answer to here on the website, you are welcome to reach out to us over email at accommodation@kth.se .

If you have questions about your rent and your rent payments, please contact rentinvoice@kth.se .

Key service at KTH Entré

Are you a new student moving in to your accommodation? Check out the information on when to pick up your keys under Moving in .

Spare keys are handeled at KTH Entré  during opening hours. No key service is provided during weekends and national holidays.

Address and opening hours KTH Entré

Address: Drottning Kristinas väg 4, second floor
Regular opening hours: Monday-Friday 8.00-16.30

Deviating opening hours during the autumn semester

1 November: 8.00-12.00
19–20 December: 10.00–14.00
23–26 December: Closed
27 and 30 December: 10.00–14.00
31 December–1 January: Closed
2–3 January: 10.00–14.00
6 January: Closed

Fault report

If something in your apartment is broken or not working, or you need to report something else related to the apartment, room or building, please fill out a fault report .