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Portal for IT matters

Use the portal to get in contact with KTH IT-support and to create a ticket for IT related issues.

There are different ways to get in touch with KTH IT Support. In addition to already well-established contact channels such as telephone, e-mail and visits to KTH Entré, IT has now launched a portal where you can create an IT ticket. There are certain advantages in using the portal than e.g. send an e-mail to KTH's IT Support.

Create an IT ticket

In the portal, you can create an IT-related ticket by clicking on the "Contact" button on the home page. You can e.g. register a general IT request, a general IT problem, or you can choose one of the other available categories.

Advantages of using the portal

  • Dynamic forms provide more complete tickets that make case management system way more effective, which ultimately results in faster service.
  • You can as a user
    • see your own tickets and their status. Even your completed tickets.
    • cancel your ticket yourself if you do not need our help any more.
    • see your registered computers and mobile devices.
  • You are logged in, so you do not need to write who you are when you send in requests.
  • Many forms collected in one place.