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Welcome to KTH Entré

KTH Entré is a central meeting point for service and information on campus. As a student you can get help with your access card, KTH account and study certificates. Here you can also buy KTH branded merchandise.

Address and opening hours KTH Entré

Address: Drottning Kristinas väg 4, second floor
Regular opening hours: Monday-Friday 8.00-16.30

Deviating opening hours during the autumn semester

1 November: 8.00-12.00
19–20 December: 10.00–14.00
23–26 December: Closed
27 and 30 December: 10.00–14.00
31 December–1 January: Closed
2–3 January: 10.00–14.00
6 January: Closed

We can help you with the following queries

Access card

At KTH Entré you can pick up a new card, replace a lost card or change your PIN code. 

Access card

KTH Account

KTH Account is used to access KTH's IT services. If you don't have Mobile BankID, you can retrieve your account and get help to activate it in KTH Entré. Remember to bring valid identification.

KTH account

IT Support

At KTH Entré you can get help with IT-related queries concerning for example Eduroam or KTH Print.

IT Support

KTH Shop

You can purchase KTH branded merchandise in the KTH Shop. Here you can find clothes, pens, bags and more.

KTH Shop

Lost and found

Have you lost or found anything at KTH Campus? KTH Entré takes care of lost property at KTH.

Lost and found

Digital queue ticket in KTH Entré

When you visit KTH Entré, you have the option to choose between a physical queue ticket and a digital queue ticket. With the digital queue ticket, you can see how many people are waiting before you, which is particularly useful in long queues. You can access the digital queue either via a web link or by downloading the Q-cloud app from the App Store or Google Play.

Digital queue ticket in KTH Entré

Q-cloud in App store

Q-cloud in Google Play

Operational status

  • Error in Ladok for students
    4 Nov 2024


    People using Apple products and trying to log in to Ladok for Students may come to a blank page. The solution is then to update the operating system.

  • Updated: Zoom Recording
    4 Sep 2024


    Updated: Updated: The function that enables recording in the cloud is turned off again for updating.

  • Confirm the identity on your KTH account
    1 Nov 2023


    As of 10 December 2023, all students with a Swedish personal identity number must have at least assurance level AL2 on their KTH account in order to be able to login to Ladok.

Calendar

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