Class information for:
Level 1: CRISIS COMMUNICATION//PUBLIC RELATIONS REVIEW//IMAGE REPAIR

Basic class information

Class id #P Avg. number of
references
Database coverage
of references
15334 718 42.0 29%



Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes

The table includes all classes above and classes immediately below the current class.



Cluster id Level Cluster label #P
1 4 ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL 3876184
294 3       COMMUNICATION//BUSINESS//PUBLIC RELATIONS REVIEW 41542
3121 2             PUBLIC RELATIONS REVIEW//PUBLIC RELATIONS//JOURNAL OF PUBLIC RELATIONS RESEARCH 2289
15334 1                   CRISIS COMMUNICATION//PUBLIC RELATIONS REVIEW//IMAGE REPAIR 718

Terms with highest relevance score



rank Term termType Chi square Shr. of publ. in
class containing
term
Class's shr. of
term's tot. occurrences
#P with
term in
class
1 CRISIS COMMUNICATION authKW 3704469 19% 62% 140
2 PUBLIC RELATIONS REVIEW journal 1166923 29% 13% 211
3 IMAGE REPAIR authKW 709750 3% 76% 22
4 SITUATIONAL CRISIS COMMUNICATION THEORY authKW 467797 2% 100% 11
5 CRISIS RESPONSE STRATEGY authKW 382737 2% 75% 12
6 CRISIS MANAGEMENT authKW 338443 8% 14% 55
7 STEALING THUNDER authKW 255162 1% 100% 6
8 JOURNAL OF PUBLIC RELATIONS RESEARCH journal 254665 5% 18% 34
9 ORGANIZATIONAL CRISIS authKW 244943 2% 48% 12
10 JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT journal 181409 3% 18% 24

Web of Science journal categories



Rank Term Chi square Shr. of publ. in
class containing
term
Class's shr. of
term's tot. occurrences
#P with
term in
class
1 Communication 130318 53% 1% 382
2 Business 37351 42% 0% 301
3 Management 2587 13% 0% 96
4 Ethics 568 3% 0% 22
5 Public Administration 324 2% 0% 17
6 Information Science & Library Science 306 3% 0% 25
7 Planning & Development 193 2% 0% 17
8 Psychology, Multidisciplinary 190 4% 0% 30
9 Psychology, Experimental 185 4% 0% 28
10 Environmental Studies 110 3% 0% 18

Address terms



Rank Term Chi square Shr. of publ. in
class containing
term
Class's shr. of
term's tot. occurrences
#P with
term in
class
1 RUCT COMMUN 143240 1% 42% 8
2 COMMUN 66491 20% 1% 144
3 PL FINANCE 44605 1% 13% 8
4 MASS COMMUN 42778 3% 5% 21
5 ABORAT INNOVAT SICHUAN SOCIAL CREDIT SYST 42527 0% 100% 1
6 BILINGUAL CORP COMMUN 42527 0% 100% 1
7 BUSINESS AREA COMMUN MEDIA MANAGEMENT 42527 0% 100% 1
8 CARROL MANAGEMENT 42527 0% 100% 1
9 CROSSMEDIALE COMMUN 42527 0% 100% 1
10 DEMICOM 42527 0% 100% 1

Journals



Rank Term Chi square Shr. of publ. in
class containing
term
Class's shr. of
term's tot. occurrences
#P with
term in
class
1 PUBLIC RELATIONS REVIEW 1166923 29% 13% 211
2 JOURNAL OF PUBLIC RELATIONS RESEARCH 254665 5% 18% 34
3 JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT 181409 3% 18% 24
4 JOURNAL OF APPLIED COMMUNICATION RESEARCH 86538 4% 7% 30
5 JOURNAL OF OPERATIONAL RISK 16890 1% 5% 8
6 DISASTER PREVENTION AND MANAGEMENT 16525 2% 4% 11
7 COMPUTERS IN HUMAN BEHAVIOR 7316 4% 1% 28
8 MANAGEMENT COMMUNICATION QUARTERLY 5659 1% 2% 6
9 COMMUNICATION RESEARCH 5311 2% 1% 12
10 JOURNAL OF HOMELAND SECURITY AND EMERGENCY MANAGEMENT 4558 1% 2% 6

Author Key Words



Rank Term Chi square Shr. of publ. in
class containing
term
Class's shr. of
term's tot. occurrences
#P with
term in
class
LCSH search Wikipedia search
1 CRISIS COMMUNICATION 3704469 19% 62% 140 Search CRISIS+COMMUNICATION Search CRISIS+COMMUNICATION
2 IMAGE REPAIR 709750 3% 76% 22 Search IMAGE+REPAIR Search IMAGE+REPAIR
3 SITUATIONAL CRISIS COMMUNICATION THEORY 467797 2% 100% 11 Search SITUATIONAL+CRISIS+COMMUNICATION+THEORY Search SITUATIONAL+CRISIS+COMMUNICATION+THEORY
4 CRISIS RESPONSE STRATEGY 382737 2% 75% 12 Search CRISIS+RESPONSE+STRATEGY Search CRISIS+RESPONSE+STRATEGY
5 CRISIS MANAGEMENT 338443 8% 14% 55 Search CRISIS+MANAGEMENT Search CRISIS+MANAGEMENT
6 STEALING THUNDER 255162 1% 100% 6 Search STEALING+THUNDER Search STEALING+THUNDER
7 ORGANIZATIONAL CRISIS 244943 2% 48% 12 Search ORGANIZATIONAL+CRISIS Search ORGANIZATIONAL+CRISIS
8 IMAGE REPAIR DISCOURSE 170108 1% 100% 4 Search IMAGE+REPAIR+DISCOURSE Search IMAGE+REPAIR+DISCOURSE
9 IMAGE RESTORATION STRATEGIES 170108 1% 100% 4 Search IMAGE+RESTORATION+STRATEGIES Search IMAGE+RESTORATION+STRATEGIES
10 APOLOGIA 170104 1% 67% 6 Search APOLOGIA Search APOLOGIA

Core articles

The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.



Rank Reference # ref.
in cl.
Shr. of ref. in
cl.
Citations
1 CLAEYS, AS , OPGENHAFFEN, M , (2016) WHY PRACTITIONERS DO (NOT) APPLY CRISIS COMMUNICATION THEORY IN PRACTICE.JOURNAL OF PUBLIC RELATIONS RESEARCH. VOL. 28. ISSUE 5-6. P. 232 -247 23 72% 1
2 KIM, Y , (2016) UNDERSTANDING PUBLICS' PERCEPTION AND BEHAVIORS IN CRISIS COMMUNICATION: EFFECTS OF CRISIS NEWS FRAMING AND PUBLICS' ACQUISITION, SELECTION, AND TRANSMISSION OF INFORMATION IN CRISIS SITUATIONS.JOURNAL OF PUBLIC RELATIONS RESEARCH. VOL. 28. ISSUE 1. P. 35 -50 24 69% 0
3 MAIORESCU, RD , (2016) DEUTSCHE TELEKOM'S SPYING SCANDAL: AN INTERNATIONAL APPLICATION OF THE IMAGE REPAIR DISCOURSE.PUBLIC RELATIONS REVIEW. VOL. 42. ISSUE 4. P. 673 -678 16 100% 0
4 JIN, Y , LIU, BF , AUSTIN, LL , (2014) EXAMINING THE ROLE OF SOCIAL MEDIA IN EFFECTIVE CRISIS MANAGEMENT: THE EFFECTS OF CRISIS ORIGIN, INFORMATION FORM, AND SOURCE ON PUBLICS' CRISIS RESPONSES.COMMUNICATION RESEARCH. VOL. 41. ISSUE 1. P. 74 -94 18 67% 18
5 LIU, BF , AUSTIN, L , JIN, Y , (2011) HOW PUBLICS RESPOND TO CRISIS COMMUNICATION STRATEGIES: THE INTERPLAY OF INFORMATION FORM AND SOURCE.PUBLIC RELATIONS REVIEW. VOL. 37. ISSUE 4. P. 345 -353 18 75% 23
6 LIU, BF , JIN, Y , AUSTIN, LL , (2013) THE TENDENCY TO TELL: UNDERSTANDING PUBLICS' COMMUNICATIVE RESPONSES TO CRISIS INFORMATION FORM AND SOURCE.JOURNAL OF PUBLIC RELATIONS RESEARCH. VOL. 25. ISSUE 1. P. 51 -67 18 69% 9
7 WEN, WC , YU, TH , BENOIT, WL , (2009) OUR HERO WANG CAN'T BE WRONG! A CASE STUDY OF COLLECTIVISTIC IMAGE REPAIR IN TAIWAN.CHINESE JOURNAL OF COMMUNICATION. VOL. 2. ISSUE 2. P. 174 -192 14 100% 0
8 CLAEYS, AS , CAUBERGHE, V , (2014) WHAT MAKES CRISIS RESPONSE STRATEGIES WORK? THE IMPACT OF CRISIS INVOLVEMENT AND MESSAGE FRAMING.JOURNAL OF BUSINESS RESEARCH. VOL. 67. ISSUE 2. P. 182 -189 18 62% 7
9 MEHTA, A , XAVIER, R , (2012) TRACKING THE DEFINING MOMENTS OF CRISIS PROCESS AND PRACTICE.PUBLIC RELATIONS REVIEW. VOL. 38. ISSUE 3. P. 376-382 15 79% 0
10 CLAEYS, AS , CAUBERGHE, V , PANDELAERE, M , (2016) IS OLD NEWS NO NEWS? THE IMPACT OF SELF-DISCLOSURE BY ORGANIZATIONS IN CRISIS.JOURNAL OF BUSINESS RESEARCH. VOL. 69. ISSUE 10. P. 3963 -3970 18 60% 0

Classes with closest relation at Level 1



Rank Class id link
1 5820 PUBLIC RELATIONS REVIEW//PUBLIC RELATIONS//JOURNAL OF PUBLIC RELATIONS RESEARCH
2 13040 EMERGENCY MANAGEMENT//JOURNAL OF HOMELAND SECURITY AND EMERGENCY MANAGEMENT//JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT
3 13724 BIOSECURITY AND BIOTERRORISM-BIODEFENSE STRATEGY PRACTICE AND SCIENCE//SWINE FLU//PANDEMIC
4 7737 FRAMING//COMMUNICATION//JOURNALISM & MASS COMMUNICATION QUARTERLY
5 37160 ITIL//IT SERVICE MANAGEMENT//IT INFRASTRUCTURE LIBRARY
6 16089 ORGANIZATIONAL IDENTIFICATION//ORGANIZATIONAL IDENTITY//CORPORATE IDENTITY
7 17242 PREPAREDNESS//HAZARD ADJUSTMENT//DISASTER PREPAREDNESS
8 13995 THIRD PERSON EFFECT//THIRD PERSON PERCEPTION//SPIRAL OF SILENCE
9 27859 PRODUCT RECALL//PRODUCT HAZARD//EVENT STUDY METHOD
10 17587 VOLUNTEERED GEOGRAPHIC INFORMATION//OPENSTREETMAP//VGI

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