Class information for: |
Basic class information |
| Class id | #P | Avg. number of references |
Database coverage of references |
|---|---|---|---|
| 37160 | 65 | 36.4 | 27% |
Hierarchy of classes |
The table includes all classes above and classes immediately below the current class. |
| Cluster id | Level | Cluster label | #P |
|---|---|---|---|
| 1 | 4 | ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL | 3876184 |
| 310 | 3 | INFORMATION SCIENCE & LIBRARY SCIENCE//INFORMATION & MANAGEMENT//GOVERNMENT INFORMATION QUARTERLY | 40167 |
| 455 | 2 | INFORMATION & MANAGEMENT//INFORMATION SCIENCE & LIBRARY SCIENCE//MIS QUARTERLY | 16030 |
| 37160 | 1 | ITIL//IT SERVICE MANAGEMENT//IT INFRASTRUCTURE LIBRARY | 65 |
Terms with highest relevance score |
| rank | Term | termType | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|---|
| 1 | ITIL | authKW | 3644830 | 23% | 52% | 15 |
| 2 | IT SERVICE MANAGEMENT | authKW | 2970206 | 22% | 45% | 14 |
| 3 | IT INFRASTRUCTURE LIBRARY | authKW | 1957415 | 8% | 83% | 5 |
| 4 | ITSM | authKW | 1438693 | 11% | 44% | 7 |
| 5 | INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY | authKW | 939560 | 3% | 100% | 2 |
| 6 | BENEFIT REALISATION | authKW | 469780 | 2% | 100% | 1 |
| 7 | BPM USE CASE MONITOR | authKW | 469780 | 2% | 100% | 1 |
| 8 | BUSINESS SYSTEMS MANAGEMENT | authKW | 469780 | 2% | 100% | 1 |
| 9 | CAPABILITY MATURITY MODELS CMM CMMI | authKW | 469780 | 2% | 100% | 1 |
| 10 | DISCURSIVE META ACTIVITY | authKW | 469780 | 2% | 100% | 1 |
Web of Science journal categories |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | COMPUTER APPLICATIONS & CYBERNETICS | 4486 | 8% | 0% | 5 |
| 2 | Computer Science, Software Engineering | 924 | 28% | 0% | 18 |
| 3 | Management | 820 | 25% | 0% | 16 |
| 4 | Computer Science, Information Systems | 649 | 26% | 0% | 17 |
| 5 | Information Science & Library Science | 606 | 15% | 0% | 10 |
| 6 | Computer Science, Hardware & Architecture | 383 | 14% | 0% | 9 |
| 7 | Business | 155 | 9% | 0% | 6 |
| 8 | Computer Science, Theory & Methods | 119 | 12% | 0% | 8 |
| 9 | Operations Research & Management Science | 22 | 5% | 0% | 3 |
| 10 | Industrial Relations & Labor | 20 | 2% | 0% | 1 |
Address terms |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | INFORMAT SYST TECHNOL MANAGEMENT TECHNOL | 469780 | 2% | 100% | 1 |
| 2 | IT SERV CURRICULUM FORMER PROGRAM DIRECTOR | 469780 | 2% | 100% | 1 |
| 3 | MGSM OFF | 469780 | 2% | 100% | 1 |
| 4 | ORG GESTIO EMP ARIAL DEV PROD | 469780 | 2% | 100% | 1 |
| 5 | ORGANISAT PL PSYCHOL | 469780 | 2% | 100% | 1 |
| 6 | BUSINESS SYST CYBERNET | 156592 | 2% | 33% | 1 |
| 7 | ENTERPRISE SYST INES | 117443 | 2% | 25% | 1 |
| 8 | ECON BUSINESS ZAGREB | 93954 | 2% | 20% | 1 |
| 9 | ECON BUSINESS SARAJEVO | 78295 | 2% | 17% | 1 |
| 10 | RECH PUBL HENRI TUDOR | 39146 | 2% | 8% | 1 |
Journals |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | INFOSYSTEMS | 95138 | 6% | 5% | 4 |
| 2 | INFORMATION SYSTEMS MANAGEMENT | 45816 | 12% | 1% | 8 |
| 3 | JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS | 43328 | 8% | 2% | 5 |
| 4 | JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT | 22367 | 3% | 2% | 2 |
| 5 | BUSINESS & INFORMATION SYSTEMS ENGINEERING | 9487 | 3% | 1% | 2 |
| 6 | INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT | 8616 | 3% | 1% | 2 |
| 7 | COMPUTER DECISIONS | 5525 | 2% | 1% | 1 |
| 8 | ENTREPRENEURSHIP RESEARCH JOURNAL | 4996 | 2% | 1% | 1 |
| 9 | INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT | 3448 | 5% | 0% | 3 |
| 10 | LEARNING CULTURE AND SOCIAL INTERACTION | 3402 | 2% | 1% | 1 |
Author Key Words |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
LCSH search | Wikipedia search |
|---|---|---|---|---|---|---|---|
| 1 | ITIL | 3644830 | 23% | 52% | 15 | Search ITIL | Search ITIL |
| 2 | IT SERVICE MANAGEMENT | 2970206 | 22% | 45% | 14 | Search IT+SERVICE+MANAGEMENT | Search IT+SERVICE+MANAGEMENT |
| 3 | IT INFRASTRUCTURE LIBRARY | 1957415 | 8% | 83% | 5 | Search IT+INFRASTRUCTURE+LIBRARY | Search IT+INFRASTRUCTURE+LIBRARY |
| 4 | ITSM | 1438693 | 11% | 44% | 7 | Search ITSM | Search ITSM |
| 5 | INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY | 939560 | 3% | 100% | 2 | Search INFORMATION+TECHNOLOGY+INFRASTRUCTURE+LIBRARY | Search INFORMATION+TECHNOLOGY+INFRASTRUCTURE+LIBRARY |
| 6 | BENEFIT REALISATION | 469780 | 2% | 100% | 1 | Search BENEFIT+REALISATION | Search BENEFIT+REALISATION |
| 7 | BPM USE CASE MONITOR | 469780 | 2% | 100% | 1 | Search BPM+USE+CASE+MONITOR | Search BPM+USE+CASE+MONITOR |
| 8 | BUSINESS SYSTEMS MANAGEMENT | 469780 | 2% | 100% | 1 | Search BUSINESS+SYSTEMS+MANAGEMENT | Search BUSINESS+SYSTEMS+MANAGEMENT |
| 9 | CAPABILITY MATURITY MODELS CMM CMMI | 469780 | 2% | 100% | 1 | Search CAPABILITY+MATURITY+MODELS+CMM+CMMI | Search CAPABILITY+MATURITY+MODELS+CMM+CMMI |
| 10 | DISCURSIVE META ACTIVITY | 469780 | 2% | 100% | 1 | Search DISCURSIVE+META+ACTIVITY | Search DISCURSIVE+META+ACTIVITY |
Core articles |
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c: (1) Number of references referring to publications in the class. (2) Share of total number of active references referring to publications in the class. (3) Age of the article. New articles get higher score than old articles. (4) Citation rate, normalized to year. |
| Rank | Reference | # ref. in cl. |
Shr. of ref. in cl. |
Citations |
|---|---|---|---|---|
| 1 | LEMA, L , CALVO-MANZANO, JA , COLOMO-PALACIOS, R , ARCILLA, M , (2015) ITIL IN SMALL TO MEDIUM-SIZED ENTERPRISES SOFTWARE COMPANIES: TOWARDS AN IMPLEMENTATION SEQUENCE.JOURNAL OF SOFTWARE-EVOLUTION AND PROCESS. VOL. 27. ISSUE 8. P. 528 -538 | 12 | 48% | 1 |
| 2 | YAZICI, A , MISHRA, A , KONTOGIORGIS, P , (2015) IT SERVICE MANAGEMENT (ITSM) EDUCATION AND RESEARCH: GLOBAL VIEW.INTERNATIONAL JOURNAL OF ENGINEERING EDUCATION. VOL. 31. ISSUE 4. P. 1071 -1080 | 8 | 73% | 0 |
| 3 | CRUZ-HINOJOSA, NJ , GUTIERREZ-DE-MESA, JA , (2016) LITERATURE REVIEW OF THE SITUATION RESEARCH FACES IN THE APPLICATION OF ITIL IN SMALL AND MEDIUM ENTERPRISES.COMPUTER STANDARDS & INTERFACES. VOL. 48. ISSUE . P. 124 -138 | 8 | 62% | 0 |
| 4 | JANTTI, M , HOTTI, V , (2016) DEFINING THE RELATIONSHIPS BETWEEN IT SERVICE MANAGEMENT AND IT SERVICE GOVERNANCE.INFORMATION TECHNOLOGY & MANAGEMENT. VOL. 17. ISSUE 2. P. 141 -150 | 4 | 80% | 1 |
| 5 | MARRONE, M , KOLBE, LM , (2011) IMPACT OF IT SERVICE MANAGEMENT FRAMEWORKS ON THE IT ORGANIZATION.BUSINESS & INFORMATION SYSTEMS ENGINEERING. VOL. 3. ISSUE 1. P. 5-18 | 5 | 71% | 10 |
| 6 | COTS, S , CASADESUS, M , MARIMON, F , (2016) BENEFITS OF ISO 20000 IT SERVICE MANAGEMENT CERTIFICATION.INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT. VOL. 14. ISSUE 1. P. 1 -18 | 7 | 37% | 1 |
| 7 | IDEN, J , EIKEBROKK, TR , (2014) USING THE ITIL PROCESS REFERENCE MODEL FOR REALIZING IT GOVERNANCE: AN EMPIRICAL INVESTIGATION.INFORMATION SYSTEMS MANAGEMENT. VOL. 31. ISSUE 1. P. 37-58 | 8 | 29% | 7 |
| 8 | ROHDE, R , HASKETT, J , (1990) DISASTER RECOVERY PLANNING FOR ACADEMIC COMPUTING CENTERS.COMMUNICATIONS OF THE ACM. VOL. 33. ISSUE 6. P. 652-657 | 5 | 100% | 1 |
| 9 | IDEN, J , EIKEBROKK, TR , (2015) THE IMPACT OF SENIOR MANAGEMENT INVOLVEMENT, ORGANISATIONAL COMMITMENT AND GROUP EFFICACY ON ITIL IMPLEMENTATION BENEFITS.INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT. VOL. 13. ISSUE 3. P. 527 -552 | 7 | 30% | 1 |
| 10 | CATER-STEEL, A , HINE, MJ , GRANT, G , (2010) EMBEDDING IT SERVICE MANAGEMENT IN THE ACADEMIC CURRICULUM: A CROSS-NATIONAL COMPARISON.JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT. VOL. 13. ISSUE 4. P. 64-92 | 4 | 57% | 0 |
Classes with closest relation at Level 1 |