Reporting building faults

AlbaNova building maintenance is handled by Akademiska Hus, but any building related error reports should be made to help@albanova.se. That makes sure that the problem in question reaches the right person so it may be resolved as fast as possible. You can also call the AlbaNova reception at 08-790 9833.

Outside of business hours 08.00-16.30 big faults that need immediate attention should be reported to Akademiska Hus directly, phone 010-557 24 00. For details see: https://www.akademiskahus.se/om-oss/kontakta-oss/akuta-fel/ (only available in Swedish).

Examples of faults

• ventilation faults
• blocked drains
• snow clearance, sanding
• lawn care, patios and other outdoor areas
• lifts/elevators not working
• leaks
• heating, cooling, ventilation, water, drains
• windows that can’t be closed
• doors that are usually locked, or door problems
• faulty light switches/power outlets
• faults with gas and compressed air plants
• inspections
• recycling centre
• faults in fuse boxes (outlets not working)