- Facility management purposes and roles (core business support, owner/client, users and service providers)
- Hard and soft FM services, principles of service management and standards
- Strategy components and development
- People and organisations (stakeholder impact analysis, engagement and communication)
- Outsourcing, purchasing, contract specifications and management
- Performance management (performance measurement, KPIs, benchmarking, management of risk (threats and opportunities) and sustainability).
- Change and innovation in Facility Management
- Application of scientific methods, analysis and writing
AI2117 Facility Management 7.5 credits
The advancement of digital technology is significantly reshaping the market. In the property sector, we can anticipate changes in customer experiences and behaviors, influencing demand for different property types and rental spaces, the services customers seek, and the associated pricing and rental rates. Smart sensors integrated into buildings can identify issues early, allowing for predictive maintenance that minimizes repair costs and enhances maintenance efficiency. Technological advancemet is affecting how we work and how we use availabe spaces.
Facility Management (FM) integrates people, place, and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business (SS-EN ISO 41011:2018). This course provides students with the principles and practices of Facility Management, emphasizing how FM can support the core operations of facility owners, operators, and users. We discuss how facility manager can support core business, how to align facility management with the core biusiness and how technology can be used to add value to the facilities management and core business.
Information per course offering
Information for Autumn 2025 Start 27 Oct 2025 programme students
- Course location
KTH Campus
- Duration
- 27 Oct 2025 - 12 Jan 2026
- Periods
Autumn 2025: P2 (7.5 hp)
- Pace of study
50%
- Application code
50184
- Form of study
Normal Daytime
- Language of instruction
English
- Course memo
- Course memo is not published
- Number of places
Min: 12
- Target group
- Recommended for students in the master programme in Real Estate and Construction Management (TFOBM), year 2. Open for all master programs as long as it can be included in your program.
- Planned modular schedule
- [object Object]
- Schedule
- Part of programme
Contact
Course syllabus as PDF
Please note: all information from the Course syllabus is available on this page in an accessible format.
Course syllabus AI2117 (Autumn 2021–)Headings with content from the Course syllabus AI2117 (Autumn 2021–) are denoted with an asterisk ( )
Content and learning outcomes
Course contents
Intended learning outcomes
The aim of the course is to instil an understanding of the principles and practice of Facility Management, and of how the Facility Management organisation can support the core business of facility owners and tenants/users. After the course the participants should be able to:
Develop and describe a Facility Management strategy for a specific organization, based on investigation and analysis of needs and opportunities, and knowledge of relevant practices and tools.
Explain the functions of a Facility Management organization (FMO), differentiate between and describe types of FMOs, and evaluate their applicability in various contexts.
Investigate, describe and analyse an empirical case of FM-related change or innovation, using scientific literature and methods, and report results in a scientific paper.
Literature and preparations
Specific prerequisites
Eligibility to the master’s programme in Real Estate and Construction Management.
Knowledge in project communication equivalent to the content in the course AI2810.
Literature
You can find information about course literature either in the course memo for the course offering or in the course room in Canvas.
Examination and completion
Grading scale
A, B, C, D, E, FX, F
Examination
- PRO1 - Assignment, 7.5 credits, grading scale: A, B, C, D, E, FX, F
Based on recommendation from KTH’s coordinator for disabilities, the examiner will decide how to adapt an examination for students with documented disability.
The examiner may apply another examination format when re-examining individual students.
If the course is discontinued, students may request to be examined during the following two academic years.
The assessment for the course is based on a combination of participation in compulsory classroom and online activities (lectures, workshops/seminars and an online test with multiple choice questions) and three written assignments.
Examination is time limited.
Examiner
Ethical approach
- All members of a group are responsible for the group's work.
- In any assessment, every student shall honestly disclose any help received and sources used.
- In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.
Further information
Course room in Canvas
Registered students find further information about the implementation of the course in the course room in Canvas. A link to the course room can be found under the tab Studies in the Personal menu at the start of the course.
Offered by
Main field of study
The Built Environment
Education cycle
Second cycle
Supplementary information
The course will be based on Internet distance learning, with four in-class lectures by the course leader and guest lectures, where possible.