FAQ KTH OneDrive

Will scholarship holders or postdoctoral students get access to KTH OneDrive?

If scholarship holders or postdoctoral students are registered in Ladok as students and have received the affiliation student at KTH, they will have access to KTH OneDrive. If they do not get the student affiliation, they will not have access to KTH OneDrive

Do students have access to KTH OneDrive?

Yes

Can you have impersonal accounts, for instance avdelning@kth.se?

Impersonal accounts such as departments or function addresses and more, cannot have a KTH OneDrive account. OneDrive accounts are personal.

How long do I have access to KTH OneDrive?

As long as you are employed at KTH or are an active student at KTH or have access to one of the following services, KTH Windows, KTH Mac or KTH Ubuntu, you will have access to OneDrive. When employment or studies end, access to OneDrive is turned off.

What happens if I change my username?

We do not recommend that you change your username as it will affect many of the functions in KTH OneDrive as well as applications, distribution of files or folders. Read more about the impact of a name change ​​​​​​​ (learn.microsoft.com) ​​​​​​​.

What happens to the shared folders and files when a user quits and the account is suspended?

Access to the shared folders and files is closed when the KTH OneDrive account is closed, because the information is linked to the user who shared the folders or files.

How big can a file be in OneDrive?

A file can be up to 250GB in size. We recommend that you use a maximum of 20Gb in filesize as it is easier to upload them to the service.

Can multiple users write in the same Office document at the same time?

Yes, users of Office 2016 or later can edit files simultaneously. Users can also edit files simultaneously through Office online through a web browser.

As an employee, can I share documents with students?

Yes, since both employees and students have access to KTH OneDrive, it will be possible to share documents with each other.

How do I recover a deleted file or folder from my OneDrive recycle bin?

You can recover a deleted file or folder in OneDrive by following this Restore deleted files or folders in OneDrive (support.microsoft.com) .

How do I restore a previous version of a file stored in OneDrive

You can restore a previous version of a file stored in OneDrive by following this guide Restore a previous version of a file stored in OneDrive (support.microsoft.com) .

What kind of limitations are there in OneDrive?

OneDrive has restrictions on what you can synchronize regarding among other things, file names and folders and also some other types of restrictions, so that it will work in order to synchronize content between different clients. Read more about the limits in OneDrive (support.microsoft.com) .

Why aren't certain characters or file types supported in OneDrive?

In order for OneDrive to support all types of clients, there are some restrictions on how you can name files and folders.

• Read more about invalid characters in OneDrive (support.microsoft.com) .
• Read more about invalid or blocked file types in OneDrive (support.microsoft.com) .

How secure is OneDrive?

All communication to OneDrive is encrypted with SSL and all information stored at OneDrive is also encrypted.

Where are files stored in OneDrive?

The files stored in OneDrive, as well as all other Microsoft 365 services, are stored on servers within the EU. We cannot say exactly which country as the information may be stored in several different countries for redundancy. The countries used for storing information by OneDrive and Microsoft 365 are Austria, Finland, France, Ireland and the Netherlands. Read more about where the information is stored (learn.microsoft.com) .

Why can't I share links that are publicly available without need to login for more than 180 days?

For security reasons, we have placed a restriction on shared links that are publicly available without login. These may be distributed for a maximum of 180 days. After the 180 days have passed, the link must be distributed again.

We recommend that you share files and folders with specific people and not make them publicly available without login.

Why are the default settings in KTH Onedrive "Can view" instead of "Can edit" when I want to share files or folders?

For security reasons, the default setting is "Can view" and not "Can edit" when sharing information in KTH OneDrive. We want users to make an active decision about what access an employee or anonymous person should have to the shared information. We also want to prevent unauthorized persons from manipulating or deleting information stored in KTH OneDrive.

Will the OneDrive application automatically download all files to my computer after I sign in?

The default settings on the OneDrive application is that it only downloads files when you have opened the file.
The older version of the application supports automatic download, so make sure to always have the latest version of the OneDrive application installed so that the settings are correct.

Who is responsible for the files in KTH OneDrive?

As a user of KTH OneDrive, you are responsible for the information contained there.

Who can access my files?

The files on KTH OneDrive can be accessed by those you have distributed them to, as well as KTH's administrators of the service.

Are files in the recycle bin automatically deleted?

Yes, items in the Recycle Bin are automatically deleted after 93 days. This setting cannot be changed.

Does KTH backup KTH OneDrive?

KTH does not back up the files on KTH OneDrive, you as a user are responsible for the files in KTH OneDrive.

Can third-party add-ons or apps be connected to KTH OneDrive?

We do not allow third-party add-ons, as we must have an agreement with the supplier.

Read more about to change language and timezone in OneDrive online through Office 365 on Change your display language and time zone in OneDrive (support.microsoft.com) .