Deactivation of e-mail and KTH account for students
After you finish your studies at KTH, your e-mail and KTH account will be deactivated. Here, you can read more about what it means.
Access Ladok when KTH account is deactivated
KTH accounts and KTH emails are for students and employees at KTH, and therefore, the services are deactivated when you stop studying at KTH. This means that when you leave KTH, you will not be able to log in to your KTH account, and the email address linked to the account will stop working. Any automatic e-mail forwarding will also stop working. Anyone sending emails to the address will receive an error message saying that the address does not exist.
If there are files, e-mails or other information on the account that you want to keep, you will have to move or copy them to another location yourself. It will not be possible to retrieve them after deactivation of your KTH account.
Move e-mail between different accounts
Access your files from a web browser
Deactivation of e-mail is based on a decision made by KTH's President from 2019. Read the President’s Decision (only available in Swedish):
Beslut Deaktivering av e-post när anknytning upphör.pdf (pdf 1.1 MB)
When you quit and want to stay in touch with KTH
For students
Register your private e-mail address with
KTH Alumni
to get information and invitations from KTH.
Update
Ladok (student.ladok.se)
with your private e-mail address, so your contact information is up-to-date.
For PhD students
Frequently asked questions about deactivation of e-mail and KTH account
You were previously promised to keep your KTH account for life, does that no longer apply?
If someone sends an e-mail to a deactivated account, do they get an error message in response?
Yes, they get an error message.
One of the most common error messages is: “Recipient address rejected: User unknown in virtual alias table”
Can I forward my KTH e-mail account to another address when it has been deactivated?
No.
Deactivated accounts cannot have forwarding, the mailbox is disconnected from the account and thus cannot forward e-mails.
I am still studying at KTH but I still received a message that my account will be dectivated.
You have received the email because you are not seen in our systems as an active or registered student.
Read more about
Course registration
.
If you need to register for a KS (partial exam) or examination, contact your
student desk office
.
I applied for a course but the registration opens after the KTH acoount has been deactivated.
If you become an active KTH student again in the future, your account will be activated before the start of the course.
Read more about
Course registration
.
I have a study break, will my KTH Account be deactivated?
I am on an exchange study abroad for a while, will my account be deactivated?
I will not have time to apply for the degree before the account is deactivated.
If you have a Freja eID+ or BankID, you can use
Ladok for alumni
where you can apply for a degree and collect a certificate.
If you do not have a Freja eID+ or BankID, you can instead contact
info@kth.se
.
Can I apply for time exemption to manage my data before the acoount is closed?
No. Exemptions are not granted to gain more time to manage data linked to the account.
What technical help can I get as a student when moving email and data from my KTH account before it is deactivated?
Do you have further questions?
Contact
info@kth.se
if you have any other questions about the deactivation of your KTH account and e-mail. If you are a former student at KTH and have exams left to do, contact the
course's student desk office
.
