Class information for:
Level 1: IMPORTANCE PERFORMANCE ANALYSIS//THREE FACTOR THEORY//GEN TOURISM MANAGEMENT

Basic class information
Class id #P Avg. number of
references		 Database coverage
of references
28599 203 41.2 36%


Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
1 4 ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL 3876184
335 3       HOSPITALITY, LEISURE, SPORT & TOURISM//ANNALS OF TOURISM RESEARCH//TOURISM MANAGEMENT 37668
1040 2             HOSPITALITY, LEISURE, SPORT & TOURISM//ANNALS OF TOURISM RESEARCH//TOURISM MANAGEMENT 10129
28599 1                   IMPORTANCE PERFORMANCE ANALYSIS//THREE FACTOR THEORY//GEN TOURISM MANAGEMENT 203

Terms with highest relevance score


rank Term termType Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 IMPORTANCE PERFORMANCE ANALYSIS authKW 3107809 25% 41% 50
2 THREE FACTOR THEORY authKW 1140022 6% 63% 12
3 GEN TOURISM MANAGEMENT address 401119 2% 67% 4
4 ATTRIBUTE PERFORMANCE authKW 338445 1% 75% 3
5 IMPORTANCE PERFORMANCE ANALYSIS IPA authKW 335019 3% 32% 7
6 CONVENIENT STORE authKW 300842 1% 100% 2
7 CRITICAL SERVICE ATTRIBUTES authKW 300842 1% 100% 2
8 CULTURAL CREAT ENTREPRENEURSHIP address 300842 1% 100% 2
9 IMPACT ASYMMETRY ANALYSIS IAA authKW 300842 1% 100% 2
10 IMPACT RANGE PERFORMANCE ANALYSIS IRPA authKW 300842 1% 100% 2

Web of Science journal categories


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 Hospitality, Leisure, Sport & Tourism 24634 32% 0% 64
2 Management 7707 42% 0% 86
3 Environmental Studies 1443 15% 0% 31
4 Business 553 10% 0% 20
5 Operations Research & Management Science 284 9% 0% 18
6 Social Sciences, Interdisciplinary 132 4% 0% 9
7 Engineering, Industrial 92 4% 0% 8
8 Computer Science, Artificial Intelligence 85 6% 0% 12
9 Education & Educational Research 59 4% 0% 9
10 Engineering, Manufacturing 49 3% 0% 6

Address terms


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 GEN TOURISM MANAGEMENT 401119 2% 67% 4
2 CULTURAL CREAT ENTREPRENEURSHIP 300842 1% 100% 2
3 UNIT STRATEG MANAGEMENT LEADERSHIP 300842 1% 100% 2
4 DANIELS COL BUSINESS 150421 0% 100% 1
5 ENGN MIHAJLO PUPIN 150421 0% 100% 1
6 LOGISTIEK 150421 0% 100% 1
7 MARINE PROTECTED AREA GRP 150421 0% 100% 1
8 MARKETING INT MANAGEMENT 150421 0% 100% 1
9 NAT OURSE RECREAT TOURISM 150421 0% 100% 1
10 PAREL EDUC STUDIES HOSPITALITY MANAGEMENT DEP 150421 0% 100% 1

Journals


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 TOURISM MANAGEMENT 54754 14% 1% 29
2 CORNELL HOTEL AND RESTAURANT ADMINISTRATION QUARTERLY 22281 1% 7% 2
3 TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 13015 5% 1% 10
4 JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION 11398 2% 2% 4
5 INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT 10704 2% 1% 5
6 INTERNATIONAL JOURNAL OF TOURISM RESEARCH 8328 2% 1% 5
7 MANAGING SERVICE QUALITY 7312 1% 2% 3
8 JOURNAL OF TRAVEL & TOURISM MARKETING 6754 2% 1% 5
9 RBGN-REVISTA BRASILEIRA DE GESTAO DE NEGOCIOS 5520 1% 1% 3
10 JOURNAL OF DESTINATION MARKETING & MANAGEMENT 4486 1% 1% 2

Author Key Words


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class		 LCSH search Wikipedia search
1 IMPORTANCE PERFORMANCE ANALYSIS 3107809 25% 41% 50 Search IMPORTANCE+PERFORMANCE+ANALYSIS Search IMPORTANCE+PERFORMANCE+ANALYSIS
2 THREE FACTOR THEORY 1140022 6% 63% 12 Search THREE+FACTOR+THEORY Search THREE+FACTOR+THEORY
3 ATTRIBUTE PERFORMANCE 338445 1% 75% 3 Search ATTRIBUTE+PERFORMANCE Search ATTRIBUTE+PERFORMANCE
4 IMPORTANCE PERFORMANCE ANALYSIS IPA 335019 3% 32% 7 Search IMPORTANCE+PERFORMANCE+ANALYSIS+IPA Search IMPORTANCE+PERFORMANCE+ANALYSIS+IPA
5 CONVENIENT STORE 300842 1% 100% 2 Search CONVENIENT+STORE Search CONVENIENT+STORE
6 CRITICAL SERVICE ATTRIBUTES 300842 1% 100% 2 Search CRITICAL+SERVICE+ATTRIBUTES Search CRITICAL+SERVICE+ATTRIBUTES
7 IMPACT ASYMMETRY ANALYSIS IAA 300842 1% 100% 2 Search IMPACT+ASYMMETRY+ANALYSIS+IAA Search IMPACT+ASYMMETRY+ANALYSIS+IAA
8 IMPACT RANGE PERFORMANCE ANALYSIS IRPA 300842 1% 100% 2 Search IMPACT+RANGE+PERFORMANCE+ANALYSIS+IRPA Search IMPACT+RANGE+PERFORMANCE+ANALYSIS+IRPA
9 IMPORTANCE GRID 300842 1% 100% 2 Search IMPORTANCE+GRID Search IMPORTANCE+GRID
10 PERFORMANCE OF ATTRIBUTES 300842 1% 100% 2 Search PERFORMANCE+OF+ATTRIBUTES Search PERFORMANCE+OF+ATTRIBUTES

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.


Rank Reference # ref.
in cl.		 Shr. of ref. in
cl.		 Citations
1 LAI, IKW , HITCHCOCK, M , (2015) IMPORTANCE-PERFORMANCE ANALYSIS IN TOURISM: A FRAMEWORK FOR RESEARCHERS.TOURISM MANAGEMENT. VOL. 48. ISSUE . P. 242 -267 34 59% 8
2 CHEN, LF , (2014) A NOVEL FRAMEWORK FOR CUSTOMER-DRIVEN SERVICE STRATEGIES: A CASE STUDY OF A RESTAURANT CHAIN.TOURISM MANAGEMENT. VOL. 41. ISSUE . P. 119-128 16 94% 6
3 SEVER, I , (2015) IMPORTANCE-PERFORMANCE ANALYSIS: A VALID MANAGEMENT TOOL?.TOURISM MANAGEMENT. VOL. 48. ISSUE . P. 43 -53 16 73% 9
4 MIKULIC, J , KRESIC, D , PREBEZAC, D , MILICEVIC, K , SERIC, M , (2016) IDENTIFYING DRIVERS OF DESTINATION ATTRACTIVENESS IN A COMPETITIVE ENVIRONMENT: A COMPARISON OF APPROACHES.JOURNAL OF DESTINATION MARKETING & MANAGEMENT. VOL. 5. ISSUE 2. P. 154 -163 20 65% 0
5 ALBAYRAK, T , CABER, M , (2013) PENALTY-REWARD-CONTRAST ANALYSIS: A REVIEW OF ITS APPLICATION IN CUSTOMER SATISFACTION RESEARCH.TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE. VOL. 24. ISSUE 11-12. P. 1288-1300 16 84% 0
6 TONTINI, G , PICOLO, JD , (2010) IMPROVEMENT GAP ANALYSIS.MANAGING SERVICE QUALITY. VOL. 20. ISSUE 6. P. 565-584 14 93% 1
7 ALBAYRAK, T , (2015) IMPORTANCE PERFORMANCE COMPETITOR ANALYSIS (IPCA): A STUDY OF HOSPITALITY COMPANIES.INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT. VOL. 48. ISSUE . P. 135 -142 14 78% 2
8 ALBAYRAK, T , CABER, MI , (2015) PRIORITISATION OF THE HOTEL ATTRIBUTES ACCORDING TO THEIR INFLUENCE ON SATISFACTION: A COMPARISON OF TWO TECHNIQUES.TOURISM MANAGEMENT. VOL. 46. ISSUE . P. 43 -50 17 50% 7
9 GUIZZARDI, A , STACCHINI, A , (2017) DESTINATIONS STRATEGIC GROUPS VIA MULTIVARIATE COMPETITION-BASED IPA.TOURISM MANAGEMENT. VOL. 58. ISSUE . P. 40 -50 18 50% 0
10 LAI, IKW , HITCHCOCK, M , (2016) A COMPARISON OF SERVICE QUALITY ATTRIBUTES FOR STAND-ALONE AND RESORT-BASED LUXURY HOTELS IN MACAU: 3-DIMENSIONAL IMPORTANCE PERFORMANCE ANALYSIS.TOURISM MANAGEMENT. VOL. 55. ISSUE . P. 139 -159 19 42% 1

Classes with closest relation at Level 1


Rank Class id link
1 20180 INTERNATIONAL TOURIST HOTEL//HOTEL EFFICIENCY//TOURISM ECONOMICS
2 427 CUSTOMER SATISFACTION//SERVICE QUALITY//SERVICE FAILURE
3 11782 QUALITY FUNCTION DEPLOYMENT//HOUSE OF QUALITY//QUALITY FUNCTION DEPLOYMENT QFD
4 1569 DESTINATION IMAGE//HOSPITALITY, LEISURE, SPORT & TOURISM//ANNALS OF TOURISM RESEARCH
5 26109 SCUBA DIVING IMPACT//SCUBA DIVING//DIVER DAMAGE
6 19297 TRADE FAIRS//TRADE SHOWS//INDUSTRIAL MARKETING MANAGEMENT
7 36733 ADMINISTRATIVE COMPETENCE//ANESTHESIOLOGY DEPARTMENTS CHAIRPERSON LEADERSHIP MANAGEMENT//CHAIRMANSHIP
8 17685 JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION//HOSPITALITY, LEISURE, SPORT & TOURISM//TOURISM JOURNALS
9 18311 JOURNAL OF SUSTAINABLE TOURISM//GREEN HOTEL//SUSTAINABLE TOURISM TRANSPORT
10 35058 GREY NOMADS//AUTHORIZATION OF TISSUE AND BLOOD STEM CELL PREPARATIONS//BIOMIMICKERY

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