Class information for: |
Basic class information |
| Class id | #P | Avg. number of references |
Database coverage of references |
|---|---|---|---|
| 13990 | 800 | 23.5 | 24% |
Hierarchy of classes |
The table includes all classes above and classes immediately below the current class. |
| Cluster id | Level | Cluster label | #P |
|---|---|---|---|
| 1 | 4 | ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL | 3876184 |
| 372 | 3 | INFORMATION SCIENCE & LIBRARY SCIENCE//JOURNAL OF ACADEMIC LIBRARIANSHIP//COLLEGE & RESEARCH LIBRARIES | 33314 |
| 123 | 2 | INFORMATION SCIENCE & LIBRARY SCIENCE//JOURNAL OF ACADEMIC LIBRARIANSHIP//COLLEGE & RESEARCH LIBRARIES | 24281 |
| 13990 | 1 | REFERENCE & USER SERVICES QUARTERLY//RQ//REFERENCE SERVICES | 800 |
Terms with highest relevance score |
| rank | Term | termType | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|---|
| 1 | REFERENCE & USER SERVICES QUARTERLY | journal | 1377124 | 16% | 29% | 125 |
| 2 | RQ | journal | 673404 | 11% | 20% | 90 |
| 3 | REFERENCE SERVICES | authKW | 469089 | 3% | 47% | 26 |
| 4 | INFORMATION SCIENCE & LIBRARY SCIENCE | WoSSC | 269538 | 91% | 1% | 730 |
| 5 | JOURNAL OF ACADEMIC LIBRARIANSHIP | journal | 155856 | 10% | 5% | 82 |
| 6 | COLLEGE & RESEARCH LIBRARIES | journal | 115963 | 8% | 5% | 63 |
| 7 | DIGITAL REFERENCE SERVICE | authKW | 114503 | 0% | 100% | 3 |
| 8 | LIBRARY JOURNAL | journal | 92545 | 7% | 5% | 52 |
| 9 | INFORMAT SYRACUSE | address | 87237 | 1% | 57% | 4 |
| 10 | DIGITAL REFERENCE | authKW | 85876 | 0% | 75% | 3 |
Web of Science journal categories |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | Information Science & Library Science | 269538 | 91% | 1% | 730 |
| 2 | Computer Science, Information Systems | 908 | 9% | 0% | 74 |
| 3 | Music | 37 | 1% | 0% | 5 |
| 4 | Education & Educational Research | 11 | 1% | 0% | 11 |
| 5 | Humanities, Multidisciplinary | 8 | 1% | 0% | 4 |
| 6 | Literature, Romance | 6 | 0% | 0% | 2 |
| 7 | Business | 4 | 1% | 0% | 6 |
| 8 | History | 2 | 1% | 0% | 5 |
| 9 | Law | 2 | 1% | 0% | 5 |
| 10 | Management | 1 | 1% | 0% | 6 |
Address terms |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | INFORMAT SYRACUSE | 87237 | 1% | 57% | 4 |
| 2 | INTERNET PUBL LIB | 76336 | 0% | 100% | 2 |
| 3 | THOMAS TREDWAY LIB | 76336 | 0% | 100% | 2 |
| 4 | UNDER SERV TEAM | 76336 | 0% | 100% | 2 |
| 5 | UNIT 8418 | 76336 | 0% | 100% | 2 |
| 6 | LIB INFORMAT SCI | 53223 | 8% | 2% | 60 |
| 7 | ADV STUDY COMMUNITIES INFORMAT | 38168 | 0% | 100% | 1 |
| 8 | ANT MESSAGING REFERENCE INIAT | 38168 | 0% | 100% | 1 |
| 9 | AREA ACTIVIDADES CULTURALES | 38168 | 0% | 100% | 1 |
| 10 | AREA AUDIOVISUALES | 38168 | 0% | 100% | 1 |
Journals |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
|---|---|---|---|---|---|
| 1 | REFERENCE & USER SERVICES QUARTERLY | 1377124 | 16% | 29% | 125 |
| 2 | RQ | 673404 | 11% | 20% | 90 |
| 3 | JOURNAL OF ACADEMIC LIBRARIANSHIP | 155856 | 10% | 5% | 82 |
| 4 | COLLEGE & RESEARCH LIBRARIES | 115963 | 8% | 5% | 63 |
| 5 | LIBRARY JOURNAL | 92545 | 7% | 5% | 52 |
| 6 | LIBRARY & INFORMATION SCIENCE RESEARCH | 55654 | 4% | 4% | 33 |
| 7 | TELEPHONY | 38168 | 0% | 100% | 1 |
| 8 | PORTAL-LIBRARIES AND THE ACADEMY | 26937 | 2% | 4% | 17 |
| 9 | LIBRARY TRENDS | 23638 | 4% | 2% | 28 |
| 10 | SEARCHER-THE MAGAZINE FOR DATABASE PROFESSIONALS | 15264 | 0% | 20% | 2 |
Author Key Words |
| Rank | Term | Chi square | Shr. of publ. in class containing term |
Class's shr. of term's tot. occurrences |
#P with term in class |
LCSH search | Wikipedia search |
|---|---|---|---|---|---|---|---|
| 1 | REFERENCE SERVICES | 469089 | 3% | 47% | 26 | Search REFERENCE+SERVICES | Search REFERENCE+SERVICES |
| 2 | DIGITAL REFERENCE SERVICE | 114503 | 0% | 100% | 3 | Search DIGITAL+REFERENCE+SERVICE | Search DIGITAL+REFERENCE+SERVICE |
| 3 | DIGITAL REFERENCE | 85876 | 0% | 75% | 3 | Search DIGITAL+REFERENCE | Search DIGITAL+REFERENCE |
| 4 | REFERENCE DESK | 76336 | 0% | 100% | 2 | Search REFERENCE+DESK | Search REFERENCE+DESK |
| 5 | VIRTUAL REFERENCE SERVICE | 68700 | 0% | 60% | 3 | Search VIRTUAL+REFERENCE+SERVICE | Search VIRTUAL+REFERENCE+SERVICE |
| 6 | VIRTUAL REFERENCE | 68150 | 1% | 36% | 5 | Search VIRTUAL+REFERENCE | Search VIRTUAL+REFERENCE |
| 7 | ADVANTAGES OF COLONIALITY | 38168 | 0% | 100% | 1 | Search ADVANTAGES+OF+COLONIALITY | Search ADVANTAGES+OF+COLONIALITY |
| 8 | ASK AN EXPERT SERVICES | 38168 | 0% | 100% | 1 | Search ASK+AN+EXPERT+SERVICES | Search ASK+AN+EXPERT+SERVICES |
| 9 | BLENDED LIBRARIES | 38168 | 0% | 100% | 1 | Search BLENDED+LIBRARIES | Search BLENDED+LIBRARIES |
| 10 | CHAT REFERENCE | 38168 | 0% | 100% | 1 | Search CHAT+REFERENCE | Search CHAT+REFERENCE |
Core articles |
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c: (1) Number of references referring to publications in the class. (2) Share of total number of active references referring to publications in the class. (3) Age of the article. New articles get higher score than old articles. (4) Citation rate, normalized to year. |
| Rank | Reference | # ref. in cl. |
Shr. of ref. in cl. |
Citations |
|---|---|---|---|---|
| 1 | KURUPPU, PU , (2007) EVALUATION OF REFERENCE SERVICES - A REVIEW.JOURNAL OF ACADEMIC LIBRARIANSHIP. VOL. 33. ISSUE 3. P. 368-381 | 40 | 70% | 7 |
| 2 | AGOSTO, DE , ROZAKLIS, L , MACDONALD, C , ABELS, EG , (2011) A MODEL OF THE REFERENCE AND INFORMATION SERVICE PROCESS AN EDUCATORS' PERSPECTIVE.REFERENCE & USER SERVICES QUARTERLY. VOL. 50. ISSUE 3. P. 235 -244 | 25 | 93% | 8 |
| 3 | MATTESON, ML , SALAMON, J , BREWSTER, L , (2011) A SYSTEMATIC REVIEW OF RESEARCH ON LIVE CHAT SERVICE.REFERENCE & USER SERVICES QUARTERLY. VOL. 51. ISSUE 2. P. 172-190 | 24 | 89% | 7 |
| 4 | SHACHAF, P , HOROWITZ, SM , (2008) VIRTUAL REFERENCE SERVICE EVALUATION: ADHERENCE TO RUSA BEHAVIORAL GUIDELINES AND IFLA DIGITAL REFERENCE GUIDELINES.LIBRARY & INFORMATION SCIENCE RESEARCH. VOL. 30. ISSUE 2. P. 122-137 | 24 | 83% | 13 |
| 5 | MU, XM , DIMITROFF, A , JORDAN, J , BURCLAFF, N , (2011) A SURVEY AND EMPIRICAL STUDY OF VIRTUAL REFERENCE SERVICE IN ACADEMIC LIBRARIES.JOURNAL OF ACADEMIC LIBRARIANSHIP. VOL. 37. ISSUE 2. P. 120 -129 | 21 | 88% | 8 |
| 6 | RADFORD, ML , CONNAWAY, LS , (2013) NOT DEAD YET! A LONGITUDINAL STUDY OF QUERY TYPE AND READY REFERENCE ACCURACY IN LIVE CHAT AND IM REFERENCE.LIBRARY & INFORMATION SCIENCE RESEARCH. VOL. 35. ISSUE 1. P. 2-13 | 20 | 87% | 0 |
| 7 | RADFORD, ML , CONNAWAY, LS , CONFER, PA , SABOLCSI-BOROS, S , KWON, H , (2011) "ARE WE GETTING WARMER?" QUERY CLARIFICATION IN LIVE CHAT VIRTUAL REFERENCE.REFERENCE & USER SERVICES QUARTERLY. VOL. 50. ISSUE 3. P. 259 -279 | 21 | 81% | 2 |
| 8 | MALONEY, K , KEMP, JH , (2015) CHANGES IN REFERENCE QUESTION COMPLEXITY FOLLOWING THE IMPLEMENTATION OF A PROACTIVE CHAT SYSTEM: IMPLICATIONS FOR PRACTICE.COLLEGE & RESEARCH LIBRARIES. VOL. 76. ISSUE 7. P. 959 -974 | 15 | 100% | 1 |
| 9 | POMERANTZ, J , (2005) A CONCEPTUAL FRAMEWORK AND OPEN RESEARCH QUESTIONS FOR CHAT-BASED REFERENCE SERVICE.JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY. VOL. 56. ISSUE 12. P. 1288-1302 | 21 | 88% | 21 |
| 10 | KWON, N , (2007) PUBLIC LIBRARY PATRONS' USE OF COLLABORATIVE CHAT REFERENCE SERVICE: THE EFFECTIVENESS OF QUESTION ANSWERING BY QUESTION TYPE.LIBRARY & INFORMATION SCIENCE RESEARCH. VOL. 29. ISSUE 1. P. 70-91 | 16 | 100% | 15 |
Classes with closest relation at Level 1 |