Contact IT-Support

Contact IT-Support

If you need help from IT-Support you can use the the portal for IT matters , send an e-mail, call us or visit us at KTH Entré.

Things to have in mind before you contact us

Please note that we only give support on IT services and hardware associated with KTH. We are unable to assist with issues related to private hardware or services not provided by KTH.

Please provide as much information as possible when you contact us, and use your KTH e-mail address for a smoother case processing.

Are you a new student?

Start by visiting the page Getting started with IT services  to see if the answer to your question already exists and to learn more about our IT environment.

Go through the current Driftsinformation , to see if your case correlates with any information there.

Contact information and opening hours

Contact IT-Support through the portal for IT matters
E-mail: it-support@kth.se
Phone number: +46 8 790 6600
Phone hours: Monday-Friday 08.00-16.30