Supplementary readings

John Alexander (Editor), Chris Pearce, Anne Smith, Delon Whetten, Cisco CallManager Fundamentals: A Cisco AVVID Solution Cisco Press, 2001, ISBN: 1-58705-008-0.
Gonzalo Camarillo and Jonathan Rosenberg, SIP Demystified McGraw-Hill Professional Publishing, 2001, ISBN: 0-07-137340-3.
Daniel Collins, Carrier Grade Voice Over IP McGraw-Hill Professional Publishing, 2000, ISBN: 0-07-136326-2.
Jonathan Davidson, James Peters, Brian Gracely (Contributor), Jim Peters, Voice over IP Fundamentals, Cisco Press, 2000, ISBN: 1-5787-0168-6.
Jonathan Davidson (Editor), Tina Fox (Editor), Phil Bailey (Editor)ConCon Deploying Cisco Voice Over IP Solutions, Cisco Press, 2001, ISBN: 1-58705-030-7.
Bill Douskalis, Putting VoIP to Work: Softswitch Network Design and Testing, Prentice Hall, 2002, ISBN 0-13-040959-6.
Bill Douskalis, IP Telephony: The Integration of Robust VoIP Services, Prentice Hall, 2000, ISBN 0-13-014118-6.
Wenyu Jiang, Jonathan Lennox, Henning Schulzrinne and Kundan Singh, "Towards Junking the PBX: Deploying IP Telephony"
Alan B. Johnston, SIP: Understanding the Session Initiation Protocol, Artech House, 2001, ISBN: 1-58053-168-7.
Olivier Hersent, David, Gurle, and Jea-Pierre Petit, IP Telephony: Packet-based multimedia communication systems, Addison-Wesley, 2000, ISBN 0-201-61910-5.
David Lovell and Scott Veibell Cisco IP Telephony, Cisco Press, 2001, ISBN: 1-58705-050-1.
Mark A. Miller, Voice over IP Technologies: Building the Converged Network, Hungry Minds, Inc., 2002, ISBN 0764549073.
Daniel Minoli, Delivering Voice over IP Networks, John Wiley and Sons, August 2002, ISBN 0-471-38606-5.
David J. Wright, Voice over Packet Networks, John Wiley and Sons, 2001, ISBN 0-471-49516-6.
The European Online Magazine for the IT Professional http://www.upgrade-cepis.org Vol. II, No. 3, Jun. 2001
R.G. Cole and J.H. Rosenbluth, "Voice Over IP Performance Monitoring", Computer Communication Review, a publication of ACM SIGCOMM, volume 31, number 2, April 2001. ISSN # 0146-4833 is available from: http://www.acm.org/sigcomm/ccr/archive/2001/apr01/ccr-200104-cole.html
William C. Hardy, "VoIP Service Quality: Measuring and Evaluating Packet-Switched Voice", McGraw-Hill, January 2003, 317 pages, ISBN: 0071410767. (note the reviews are very mixed on this book)
Paul Mahler, VoIP Telephony with Asterisk, Signate, San Francisco, CA, 2004. ISBN 0-9759992-0-6
Tom Tullis and Bill Albert, Measuring the User Expeience: Collecting, Analyzing, and Presenting Usability Metrics, Morgan Kaufmann, 2008, ISBN 978-0-12-373558-4
Elisabetta Carrara, Security for IP multimedia applications over heterogeneous networks, Licentiate thesis, School of Information and Communication Technology (ICT), Microelectronics and Information Technology, IMIT), KTH Royal Institute of Technology, Trita-IMIT-LCN. AVH, ISSN 1651-4106; 05:01, 2005
Moraitis Alexandros, IMS Security, M.Sc. thesis in Data Communication Systems, Brunel University, July 2010