Course Material

The course literature and problem sets are collected in a course compendium. The course compendium is sold at STEX from the course start. No book has to be purchased.

* STEX
The course is based on these lecture notes:

Queueing theory by Prof. Jorma Virtamo, Helsinki University of Technology (used with kind permission)

* Link to Prof. Jorma Virtamo´s page
Basic Elements of Queueing Theory: Applications to the Modelling of Computer systems (excerpts) by Dr. Philippe Nain, INRIA (used with kind permission)

* Link to Dr. Philippe Nain´s page
With supplementary material:

* Problem set with solutions
* Old exam problems with solutions
* Erlang tables
* Formula sheet
* Laplace transforms
Useful tools
* Laplace tableransforms (pdf)
* Formula sheet (pdf)
* Erlang tables (pdf)
* A Swedish-English glossary of queueing theory terms (pdf)
* Erlang and Engset calculators
* Queuing model Java applet, by Esa Hyytiä
* Practical Queueing Theory in Java, by János Sztrik
Other queuing theory resources ITC and ITU-D SG2 Teletraffic Engineering Handbook by
* Villy Bæk Iversen.¶
*, ITC ITU-D Teletraffic Engineering Handbook
The Life and Works of A.K. Erlang by* E. Brockmeyer, H.L. Halstrøm and Arne Jensen, The Life and Works of A.K. Erlang, Transactions of the Danish Academy of Technical Sciences, 1948, No. 2.


* The Life and Works of A.K. Erlang
* * F.P. Kelly, Reversibility and Stochastic Networks by F. P. Kelly.
* Quantitative System Performance: Computer System Analysis Using Queueing Network Models
Miscellanea
* Wright's Axioms of Queueing RFC 1121 (Postel, Kleinrock, Cerf & Boehm)