Course Material

From this year the course literature is on-line, all parts are accessible from this course webpage. Course compendium from earlier years can be used. No book needs to be purchased.

The course literature is based on these lecture notes:

Queueing theory by Prof. Jorma Virtamo, Helsinki University of Technology (used with kind permission)

Basic Elements of Queueing Theory: Applications to the Modelling of Computer systems (excerpts) by Dr. Philippe Nain, INRIA (used with kind permission)

With supplementary material:

• Problem set with solutions
• Old exam problems with solutions
• Erlang tables
• Formula sheet
• Laplace transforms

Useful tools

• Laplace transforms (pdf)
• Formula sheet (pdf)
• Erlang tables (pdf)
• A Swedish-English glossary of queueing theory terms (pdf)
• Erlang and Engset calculators
• Queuing model Java applet, by Esa Hyytiä
• Practical Queueing Theory in Java, by János Sztrik

Other queuing theory resources

• Villy Bæk Iversen, ITC ITU-D Teletraffic Engineering Handbook
• E. Brockmeyer, H.L. Halstrøm and Arne Jensen, The Life and Works of A.K. Erlang, Transactions of the Danish Academy of Technical Sciences, 1948, No. 2.
• F.P. Kelly, Reversibility and Stochastic Networks.
• Quantitative System Performance: Computer System Analysis Using Queueing Network Models

Miscellanea (when queuing theorists had fun...)

• Wright's Axioms of Queueing
• RFC 1121 (Postel, Kleinrock, Cerf & Boehm)