Class information for:
Level 1: PATIENT SATISFACTION//CAHPS//PATIENT EXPERIENCE

Basic class information
Class id #P Avg. number of
references		 Database coverage
of references
2652 2184 30.2 54%


Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
1 4 ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL 3876184
24 3       HEALTH CARE SCIENCES & SERVICES//HEALTH POLICY & SERVICES//ACADEMIC MEDICINE 112833
1196 2             PATIENT SATISFACTION//INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE//HEALTH POLICY & SERVICES 9250
2652 1                   PATIENT SATISFACTION//CAHPS//PATIENT EXPERIENCE 2184

Terms with highest relevance score


rank Term termType Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 PATIENT SATISFACTION authKW 1609770 31% 17% 675
2 CAHPS authKW 305825 2% 58% 38
3 PATIENT EXPERIENCE authKW 257325 5% 17% 106
4 HCAHPS authKW 140166 1% 53% 19
5 INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE journal 112645 5% 8% 106
6 PATIENT SURVEYS authKW 94468 1% 48% 14
7 QUALITY OF CARE authKW 87959 7% 4% 158
8 EUROPEP authKW 71893 0% 86% 6
9 QUAL MEASUREMENT PATIENT SAFETY address 66600 0% 53% 9
10 CAHPS R authKW 62905 0% 75% 6

Web of Science journal categories


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 Health Policy & Services 53408 26% 1% 564
2 Health Care Sciences & Services 49680 32% 1% 708
3 Nursing 7260 11% 0% 235
4 Public, Environmental & Occupational Health 5723 22% 0% 474
5 Primary Health Care 4622 5% 0% 102
6 Medicine, General & Internal 3900 21% 0% 448
7 Social Sciences, Biomedical 1913 4% 0% 89
8 Rehabilitation 426 3% 0% 72
9 Social Sciences, Interdisciplinary 156 2% 0% 36
10 Gerontology 125 1% 0% 25

Address terms


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 QUAL MEASUREMENT PATIENT SAFETY 66600 0% 53% 9
2 CAMBRIDGE HLTH SERV 53223 1% 19% 20
3 CONSUMER ASSESSMENT PLAN PERFORMANCE 31950 0% 57% 4
4 CENT UNIT ANAT 31453 0% 75% 3
5 ANALYT DIMR 27959 0% 100% 2
6 CARE EXPERIENCE PROGRAM 27959 0% 100% 2
7 CLAHRC NORTHWEST LONDON 27959 0% 100% 2
8 CONSUMER EXPERIENCE HEALTHCARE 27959 0% 100% 2
9 DEMAND DRIVEN HEALTHCARE 27959 0% 100% 2
10 EXPERT CLIN BENCHMARKS 27959 0% 100% 2

Journals


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE 112645 5% 8% 106
2 MEDICAL CARE 48086 6% 3% 134
3 JOURNAL OF NURSING CARE QUALITY 21603 2% 4% 36
4 HEALTH SERVICES RESEARCH 20256 3% 2% 61
5 BMC HEALTH SERVICES RESEARCH 14292 3% 1% 71
6 AMERICAN JOURNAL OF MEDICAL QUALITY 9176 1% 3% 23
7 FAMILY PRACTICE 7193 2% 1% 37
8 MEDICAL CARE RESEARCH AND REVIEW 7091 1% 3% 19
9 JOINT COMMISSION JOURNAL ON QUALITY IMPROVEMENT 6971 0% 5% 10
10 HEALTH EXPECTATIONS 5627 1% 2% 18

Author Key Words


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class		 LCSH search Wikipedia search
1 PATIENT SATISFACTION 1609770 31% 17% 675 Search PATIENT+SATISFACTION Search PATIENT+SATISFACTION
2 CAHPS 305825 2% 58% 38 Search CAHPS Search CAHPS
3 PATIENT EXPERIENCE 257325 5% 17% 106 Search PATIENT+EXPERIENCE Search PATIENT+EXPERIENCE
4 HCAHPS 140166 1% 53% 19 Search HCAHPS Search HCAHPS
5 PATIENT SURVEYS 94468 1% 48% 14 Search PATIENT+SURVEYS Search PATIENT+SURVEYS
6 QUALITY OF CARE 87959 7% 4% 158 Search QUALITY+OF+CARE Search QUALITY+OF+CARE
7 EUROPEP 71893 0% 86% 6 Search EUROPEP Search EUROPEP
8 CAHPS R 62905 0% 75% 6 Search CAHPS+R Search CAHPS+R
9 PATIENT EVALUATION 60467 1% 29% 15 Search PATIENT+EVALUATION Search PATIENT+EVALUATION
10 PATIENT SATISFACTION SURVEY 59639 0% 53% 8 Search PATIENT+SATISFACTION+SURVEY Search PATIENT+SATISFACTION+SURVEY

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.


Rank Reference # ref.
in cl.		 Shr. of ref. in
cl.		 Citations
1 CLEARY, PD , (2016) EVOLVING CONCEPTS OF PATIENT-CENTERED CARE AND THE ASSESSMENT OF PATIENT CARE EXPERIENCES: OPTIMISM AND OPPOSITION.JOURNAL OF HEALTH POLITICS POLICY AND LAW. VOL. 41. ISSUE 4. P. 675 -696 59 78% 0
2 HEKKERT, KD , CIHANGIR, S , KLEEFSTRA, SM , VAN DEN BERG, B , KOOL, RB , (2009) PATIENT SATISFACTION REVISITED: A MULTILEVEL APPROACH.SOCIAL SCIENCE & MEDICINE. VOL. 69. ISSUE 1. P. 68-75 29 85% 78
3 BREDART, A , SULTAN, S , REGNAULT, A , (2010) PATIENT SATISFACTION INSTRUMENTS FOR CANCER CLINICAL RESEARCH OR PRACTICE.EXPERT REVIEW OF PHARMACOECONOMICS & OUTCOMES RESEARCH. VOL. 10. ISSUE 2. P. 129 -141 38 69% 10
4 CASTLE, NG , BROWN, J , HEPNER, KA , HAYS, RD , (2005) REVIEW OF THE LITERATURE ON SURVEY INSTRUMENTS USED TO COLLECT DATA ON HOSPITAL PATIENTS' PERCEPTIONS OF CARE.HEALTH SERVICES RESEARCH. VOL. 40. ISSUE 6. P. 1996-2017 42 68% 47
5 NIEMAN, CL , BENKE, JR , BOSS, EF , (2015) DOES RACE/ETHNICITY OR SOCIOECONOMIC STATUS INFLUENCE PATIENT SATISFACTION IN PEDIATRIC SURGICAL CARE?.OTOLARYNGOLOGY-HEAD AND NECK SURGERY. VOL. 153. ISSUE 4. P. 620 -628 33 72% 0
6 NURULLAH, AS , NORTHCOTT, HC , HARVEY, MD , (2014) PUBLIC ASSESSMENT OF KEY PERFORMANCE INDICATORS OF HEALTHCARE IN A CANADIAN PROVINCE: THE EFFECT OF AGE AND CHRONIC HEALTH PROBLEMS.SPRINGERPLUS. VOL. 3. ISSUE . P. - 38 61% 0
7 PETERSEN, GS , KNUDSEN, JL , VINTER, MM , (2015) CANCER PATIENTS' PREFERENCES OF CARE WITHIN HOSPITALS: A SYSTEMATIC LITERATURE REVIEW.INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE. VOL. 27. ISSUE 5. P. 384 -395 31 70% 1
8 BOQUIREN, VM , HACK, TF , BEAVER, K , WILLIAMSON, S , (2015) WHAT DO MEASURES OF PATIENT SATISFACTION WITH THE DOCTOR TELL US?.PATIENT EDUCATION AND COUNSELING. VOL. 98. ISSUE 12. P. 1465 -1473 32 63% 4
9 DE HAES, JCJM , KLEEFSTRA, SM , KOOL, RB , VELDKAMP, CMA , WINTERS-VAN DER MEER, ACM , MENS, MAP , BLIJHAM, GH , (2010) A CORE QUESTIONNAIRE FOR THE ASSESSMENT OF PATIENT SATISFACTION IN ACADEMIC HOSPITALS IN THE NETHERLANDS: DEVELOPMENT AND FIRST RESULTS IN A NATIONWIDE STUDY.QUALITY & SAFETY IN HEALTH CARE. VOL. 19. ISSUE 5. P. - 24 96% 12
10 FINDIK, UY , UNSAR, S , SUT, N , (2010) PATIENT SATISFACTION WITH NURSING CARE AND ITS RELATIONSHIP WITH PATIENT CHARACTERISTICS.NURSING & HEALTH SCIENCES. VOL. 12. ISSUE 2. P. 162 -169 23 96% 19

Classes with closest relation at Level 1


Rank Class id link
1 17407 CLIENT SATISFACTION//FORENSIC INPATIENT CARE//JAKOSCI SWIADCZONYCH USLUG HIGIENY SZPITALNEJ
2 35450 INDIVIDUALIZED CARE SCALE//INDIVIDUALISED CARE SCALE//INDIVIDUALISED NURSING CARE
3 1682 PATIENT EDUCATION AND COUNSELING//COMMUNICATION SKILLS//PHYSICIAN PATIENT COMMUNICATION
4 17386 CONTINUITY OF CARE//CONTINUITY OF PATIENT CARE//UNATTACHED PATIENTS
5 8968 PUBLIC REPORTING//REPORT CARDS//PROVIDER PROFILING
6 23917 DENTIST PATIENT RELATIONSHIP//QUALITY ORAL CARE//SOCIAL DENTISTRY
7 17787 PATIENT TRUST//TRUST//TRUST IN PHYSICIAN
8 24137 CONSULTATION LENGTH//CITY E LONDON MED//CONSULTATION QUALITY INDEX
9 37461 CLINICAL PRACTICE BENCHMARKING//CONSISTENT SERVICE PROVISION//GENERAL AND UROLOGICAL SURGERY
10 14764 CARING//CARING BEHAVIOURS//CARING BEHAVIOR

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