Class information for:
Level 1: TELEPHONE TRIAGE//NHS DIRECT//OUT OF HOURS

Basic class information
Class id #P Avg. number of
references		 Database coverage
of references
13750 815 22.7 52%


Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
1 4 ECONOMICS//EDUCATION & EDUCATIONAL RESEARCH//PSYCHOL 3876184
24 3       HEALTH CARE SCIENCES & SERVICES//HEALTH POLICY & SERVICES//ACADEMIC MEDICINE 112833
2257 2             EMERGENCY MEDICINE//TRIAGE//EMERGENCY DEPARTMENT 4685
13750 1                   TELEPHONE TRIAGE//NHS DIRECT//OUT OF HOURS 815

Terms with highest relevance score


rank Term termType Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 TELEPHONE TRIAGE authKW 1546761 6% 81% 51
2 NHS DIRECT authKW 688687 3% 74% 25
3 OUT OF HOURS authKW 618677 4% 49% 34
4 TELEPHONE ADVICE authKW 578030 2% 86% 18
5 TELEPHONE CONSULTATION authKW 416263 2% 56% 20
6 TELEPHONE MEDICINE authKW 401405 2% 71% 15
7 GP COOPERATIVE authKW 337187 1% 100% 9
8 TELENURSING authKW 270615 3% 33% 22
9 AFTER HOURS CARE authKW 234130 2% 31% 20
10 TELEPHONE NURSING authKW 192677 1% 86% 6

Web of Science journal categories


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 Primary Health Care 32283 20% 1% 162
2 Medicine, General & Internal 5953 40% 0% 322
3 Health Care Sciences & Services 4640 16% 0% 134
4 Nursing 2602 11% 0% 86
5 Emergency Medicine 1486 6% 0% 48
6 Health Policy & Services 842 6% 0% 45
7 Pediatrics 597 10% 0% 83
8 Public, Environmental & Occupational Health 349 10% 0% 79
9 Social Sciences, Biomedical 95 2% 0% 13
10 Medical Informatics 78 1% 0% 11

Address terms


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 IMMEDIATE ACCESS PROJECT 119887 0% 80% 4
2 AFTER HOURS PROGRAM 112396 0% 100% 3
3 CANC CARE MISS 112396 0% 100% 3
4 GEN PRACTITIONER VOCAT TRAINING 112396 0% 100% 3
5 MUSCULOSKELETAL OUTPATIENT 112396 0% 100% 3
6 BRISTOL RANDOMISED CONTROLLED TRIALS ABORAT 74931 0% 100% 2
7 CLIENT FOCUSED EVALUAT PROGRAMME LTD 74931 0% 100% 2
8 HLTH IMPROVEMENT EVALUAT CHI RAL 74931 0% 100% 2
9 PATIENT PUBL INVOLVEMENT PANEL 74931 0% 100% 2
10 PRIORY MED GRP 74931 0% 100% 2

Journals


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class
1 BRITISH JOURNAL OF GENERAL PRACTICE 37271 7% 2% 55
2 FAMILY PRACTICE 25008 5% 2% 42
3 JOURNAL OF TELEMEDICINE AND TELECARE 11233 3% 1% 24
4 BRITISH MEDICAL JOURNAL 5933 6% 0% 48
5 EUROPEAN JOURNAL OF GENERAL PRACTICE 5196 1% 2% 6
6 SCANDINAVIAN JOURNAL OF PRIMARY HEALTH CARE 4890 1% 1% 11
7 BMC FAMILY PRACTICE 4002 1% 1% 12
8 EMERGENCY MEDICINE JOURNAL 3865 2% 1% 17
9 PIANO & KEYBOARD 3404 0% 9% 1
10 BMC HEALTH SERVICES RESEARCH 3342 3% 0% 21

Author Key Words


Rank Term Chi square Shr. of publ. in
class containing
term		 Class's shr. of
term's tot. occurrences		 #P with
term in
class		 LCSH search Wikipedia search
1 TELEPHONE TRIAGE 1546761 6% 81% 51 Search TELEPHONE+TRIAGE Search TELEPHONE+TRIAGE
2 NHS DIRECT 688687 3% 74% 25 Search NHS+DIRECT Search NHS+DIRECT
3 OUT OF HOURS 618677 4% 49% 34 Search OUT+OF+HOURS Search OUT+OF+HOURS
4 TELEPHONE ADVICE 578030 2% 86% 18 Search TELEPHONE+ADVICE Search TELEPHONE+ADVICE
5 TELEPHONE CONSULTATION 416263 2% 56% 20 Search TELEPHONE+CONSULTATION Search TELEPHONE+CONSULTATION
6 TELEPHONE MEDICINE 401405 2% 71% 15 Search TELEPHONE+MEDICINE Search TELEPHONE+MEDICINE
7 GP COOPERATIVE 337187 1% 100% 9 Search GP+COOPERATIVE Search GP+COOPERATIVE
8 TELENURSING 270615 3% 33% 22 Search TELENURSING Search TELENURSING
9 AFTER HOURS CARE 234130 2% 31% 20 Search AFTER+HOURS+CARE Search AFTER+HOURS+CARE
10 TELEPHONE NURSING 192677 1% 86% 6 Search TELEPHONE+NURSING Search TELEPHONE+NURSING

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.


Rank Reference # ref.
in cl.		 Shr. of ref. in
cl.		 Citations
1 BLANK, L , COSTER, J , O'CATHAIN, A , KNOWLES, E , TOSH, J , TURNER, J , NICHOLL, J , (2012) THE APPROPRIATENESS OF, AND COMPLIANCE WITH, TELEPHONE TRIAGE DECISIONS: A SYSTEMATIC REVIEW AND NARRATIVE SYNTHESIS.JOURNAL OF ADVANCED NURSING. VOL. 68. ISSUE 12. P. 2610 -2621 39 89% 15
2 HUIBERS, L , SMITS, M , RENAUD, V , GIESEN, P , WENSING, M , (2011) SAFETY OF TELEPHONE TRIAGE IN OUT-OF-HOURS CARE: A SYSTEMATIC REVIEW.SCANDINAVIAN JOURNAL OF PRIMARY HEALTH CARE. VOL. 29. ISSUE 4. P. 198 -209 35 81% 22
3 BUNN, F , BYRNE, G , KENDALL, S , (2004) TELEPHONE CONSULTATION AND TRIAGE: EFFECTS ON HEALTH CARE USE AND PATIENT SATISFACTION.COCHRANE DATABASE OF SYSTEMATIC REVIEWS. VOL. . ISSUE 3. P. - 28 88% 49
4 SALISBURY, C , (2000) THE DEMAND FOR OUT-OF-HOURS CARE FROM GPS: A REVIEW.FAMILY PRACTICE. VOL. 17. ISSUE 4. P. 340-347 32 89% 31
5 WHEELER, SQ , GREENBERG, ME , MAHLMEISTER, L , WOLFE, N , (2015) SAFETY OF CLINICAL AND NON-CLINICAL DECISION MAKERS IN TELEPHONE TRIAGE: A NARRATIVE REVIEW.JOURNAL OF TELEMEDICINE AND TELECARE. VOL. 21. ISSUE 6. P. 305 -322 23 82% 2
6 LEIBOWITZ, R , DAY, S , DUNT, D , (2003) A SYSTEMATIC REVIEW OF THE EFFECT OF DIFFERENT MODELS OF AFTER-HOURS PRIMARY MEDICAL CARE SERVICES ON CLINICAL OUTCOME, MEDICAL WORKLOAD, AND PATIENT AND GP SATISFACTION.FAMILY PRACTICE. VOL. 20. ISSUE 3. P. 311-317 26 90% 80
7 CAMPBELL, JL , FLETCHER, E , BRITTEN, N , GREEN, C , HOLT, T , LATTIMER, V , RICHARDS, DA , RICHARDS, SH , SALISBURY, C , TAYLOR, RS , ET AL (2015) THE CLINICAL EFFECTIVENESS AND COST-EFFECTIVENESS OF TELEPHONE TRIAGE FOR MANAGING SAME-DAY CONSULTATION REQUESTS IN GENERAL PRACTICE: A CLUSTER RANDOMISED CONTROLLED TRIAL COMPARING GENERAL PRACTITIONER-LED AND NURSE-LED MANAGEMENT SYSTEMS WITH USUAL CARE (THE ESTEEM TRIAL).HEALTH TECHNOLOGY ASSESSMENT. VOL. 19. ISSUE 13. P. 1 -+ 30 57% 4
8 SMITS, M , HUIBERS, L , BOS, AO , GIESEN, P , (2012) PATIENT SATISFACTION WITH OUT-OF-HOURS GP COOPERATIVES: A LONGITUDINAL STUDY.SCANDINAVIAN JOURNAL OF PRIMARY HEALTH CARE. VOL. 30. ISSUE 4. P. 206-213 20 95% 3
9 ISELI, MA , KUNZ, R , BLOZIK, E , (2014) INSTRUMENTS TO ASSESS PATIENT SATISFACTION AFTER TELECONSULTATION AND TRIAGE: A SYSTEMATIC REVIEW.PATIENT PREFERENCE AND ADHERENCE. VOL. 8. ISSUE . P. 893 -907 23 70% 5
10 GREENBERG, ME , (2009) A COMPREHENSIVE MODEL OF THE PROCESS OF TELEPHONE NURSING.JOURNAL OF ADVANCED NURSING. VOL. 65. ISSUE 12. P. 2621 -2629 19 95% 9

Classes with closest relation at Level 1


Rank Class id link
1 6888 NONURGENT//FREQUENT USERS//RETURN VISITS
2 37461 CLINICAL PRACTICE BENCHMARKING//CONSISTENT SERVICE PROVISION//GENERAL AND UROLOGICAL SURGERY
3 27493 FREQUENT ATTENDERS//FREQUENT ATTENDANCE//PERSONS WITH DIABETES
4 35775 ETHIQUE MED SANTE PUBL//BAN TISSUS CELLULES SECTEUR HCL//CASE MIX EFFECT
5 24137 CONSULTATION LENGTH//CITY E LONDON MED//CONSULTATION QUALITY INDEX
6 29010 INFORMAL CONSULTATION//MALAD P ADDICTOL//ACTIVE AND HEALTHY AGEING
7 34632 GP LISTS//GP RECEPTIONISTS//PATIENT REMOVALS
8 23450 LIFE SPACE//HOME BASED PRIMARY CARE//HOMEBOUND
9 13043 AMBULANCE//EMERGENCY MEDICAL SERVICES//PREHOSPITAL EMERGENCY CARE
10 35078 RAPID RITUXIMAB INFUSION//FAMILY HEALTH NURSE//90 MINUTE REGIMEN

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